Shipping Policy
Within India:
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We ship all orders using trusted courier partners like Delhivery, DTDC, and others to ensure your order reaches you safely and on time.
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A standard shipping fee of ₹90 will be applied at checkout for all domestic orders.
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Orders are usually dispatched within 4 working days after payment.
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Delivery takes approximately 4–10 working days, depending on your location.
Note: Delivery delays due to unforeseen circumstances such as weather, strikes, or courier issues are beyond our control.
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Tracking details and shipping updates will be shared via SMS and email once your order is dispatched.
International Orders:
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All international orders are dispatched within 4 working days of payment.
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Delivery typically takes 4–10 working days, but may vary based on customs and local courier handling.
Cancellation Policy
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Once an order is placed, cancellation is not possible under any circumstances.
Refund & Return Policy
⚠️ Important:
Please ensure to record an unpacking/unboxing video while opening your package. Without this video, we will not be able to process any damage claims.
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Each product is thoroughly inspected before shipping to avoid any damage or defects.
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We do not accept returns or exchanges unless:
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The product was damaged during transit.
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The product has a manufacturing defect.
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If you receive a damaged/defective product:
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Notify us within 24 hours of receiving your order.
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Send clear images of the damaged item along with the unboxing video to:
📧 kruthikajewellery@gmail.com -
If your return is accepted:
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You must ship the product back to us (return shipping is to be paid by the customer).
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Once we receive and inspect the item, we’ll process a replacement.
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If the same product is out of stock, a refund will be issued to your original payment method within 7–12 days (after deducting the initial shipping charges).
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⚠️ We will not be able to process any return or exchange requests if:
You do not notify us within 24 hours.
The unboxing video is missing.
The product is found to be tampered with or used.
For International Orders:
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We do not accept returns for international shipments.
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However, if a product is damaged beyond repair, a return may be considered — but return shipping costs will not be covered by us.